Utility Bills

Utility companies can often increase their prices at short notice and many still base your bill on an estimate, which might then prove to be inaccurate. It’s also easy to overlook utility bills when planning your budget, especially when they are not regular. You need to keep on top of things by putting aside enough money each pay to cover all your utility bills – and remember, your heating costs they will vary depending on the time of year.

Its a good idea to set up a direct debit or automatic payment so you don’t forget to pay your bill, but make sure there’s enough money in the account to avoid high penalties for non-payment. If you are really struggling then maybe revert to pay as you go schemes or cards.

You should also double-check you’re on the cheapest tariff. Use one of the many online tools to check that you’re getting the best deal and if you find a cheaper deal then speak to your existing provider to get a better deal or rate, or just switch providers. Just make sure you pay all outstanding amounts to your old supplier.

If your bills are still based on estimates, take regular meter readings and compare these to your bills to make sure you’re being charged the right amount, and inform your supplier of any anomalies. Remember and keep those appliances and lights off, when they are not being used.

What to do if you have utility bill debts

Get in touch with your utility company to discuss your situation. Be open and honest, explaining that you’re keen to pay off the debt, and ask if they can arrange a payment plan so you can bring your account into credit without stretching your budget.

All utility companies should be prepared to work with you to find a realistic way of clearing your debt with them. If you think it’s their fault or they are being unreasonable, then see if you can get free help by contacting www.utilitiesdisputes.co.nz.